It seems pretty convenient that Greg Smith allowed Goldman Sachs to pay him nearly three quarters of a million dollars and then splits on them. If Smith had such a problem with the company and how it handled external affairs, then he should have taken it up with upper management, human resources, or any communications director. There is nothing wrong with whistle-blowers. I have a problem with the people who make tons of money from an organization and then get out and talk bad about them.
I think Goldman's response was appropriate. If Smith was the executive director and head of the firm's United States equity derivatives business in Europe, Middle East, and Africa, you would think that would give him a little bit of clout. Directions and goals cannot be changed or altered if you stay quiet and let the business continue their "toxic and destructive" behavior.
The PR team for Goldman Sachs needs to conduct better internal research. They should find out their employees attitudes about how the company is living up to it's mission statement, so that similar events don't happen like this one.
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